I personally am an optimist so we will take a look at that aspect first. Some of the several technologies on offer are, voice mail transcription, one number, cheaper international calls, and sms to email. Any of these could be of enormous benefit to customers. Additionally with the financial control and specialized knowledge at Google the service is liable to be way better than any competitors.

The one number function could be of great benefit to everybody that needs to stay in constant touch. Similarly voice mail transcription would give you a permanently stored hard copy of all voice mail messages. Like millions I opened a Gmail service soon after launch and can certainly still find any email from that time. I still have yet to make any significant difference in the massive storage allocated to my mailbox. Most likely your voice mails will in addition be there years into the future.

Finishing off the list of Google Voice pros, other useful service on offer are free sms to email and vice versa. You can check out Google/voice for more detailed features.

The downside of the new service.

This leads us to what I see as Google Voice cons. Do we really know what Google really does with the large amount of of info it has on every individual using their services? From your searching habits to all your emails, permanently kept and backed up all over the planet. Now with the new voice service they are able to add particulars on every call you have ever received and dialed on your new Google number. One thing Google is not short of beside capital and online impact is information storage space.

As far as I know Google has never done anything untoward with this data however the point is it is there. Governments all over the world would love to possess access to this information all using the guise of anti-terrorism measures. This might probably sound a bit melodramatic but the Protecting Cyberspace as a National Asset Act of 2010 bill tabled at the American Senate would give the president and his security agents the authority to power down the internet or police it if a vaguely worded national cyber emergency was declared.

And as we all know were America goes most of the Western world shortly follows. In one possible future if a similar bill was soon tabled in the European Union and elsewhere. Will you be so eager to have all this information readily available to shady government agencies?

People might be under the illusion that they have control over their accounts and could just delete any information which could compromise them. But anybody that is aware of the workings of computers would know that is not true. If for example some shady agency was watching your mailbox, recently deleted mails would be the first thing they would recover.

Google internet Dominance?

I don't believe anyone can debate with the fact that Google Voice brings the company closer to total and irreversible control of the internet. Nevertheless being an idealist and fascinated with new technology I applaud Google's new venture. And will likely be first in line if and when it is unveiled worldwide. At the same time I will be keenly aware that I will be significantly adding to my digital footprint.

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